Welcome to FPLAM.com! This website is operated by FPLAM.com. Throughout this site, the terms “we”, “us”, and “our” refer to FPLAM.com. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our website.
You can always find the most current version of our Terms of Service on this page. We reserve the right to update, change, or replace any part of these terms and conditions without prior notice. It is your responsibility to review this page periodically for changes. Your continued use of the website following any updates constitutes acceptance of those changes.
If you are under 16 years old, you may use FPLAM.com only with the consent of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these terms and conditions, you affirm that you are at least the age of majority in your state or province of residence. You must not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction. Your use of our services is subject to immediate termination for any breach or violation of these terms.
SECTION 2 – GENERAL CONDITIONS
We reserve the right, at our sole discretion, to refuse service to any individual or entity, for any reason, at any time.
You acknowledge that your content (excluding credit card details) may be transmitted without encryption and may involve (a) transfers across multiple networks, and (b) modifications required to meet the technical standards of connecting networks or devices. All credit card information is securely encrypted during transmission over networks.
You agree not to copy, reproduce, distribute, sell, resell, or otherwise exploit any part of the Service, the use of the Service, or access to the Service, including any contact or information provided through the website, without our prior written authorization.
Headings in this agreement are provided solely for convenience and do not affect the interpretation or scope of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make no representations or warranties regarding the accuracy, completeness, or timeliness of any information provided on this website. All content is offered for general informational purposes only and should not be considered a substitute for professional advice or relied upon as the sole basis for making decisions. You are encouraged to consult primary, accurate, and up-to-date sources before acting on any information. Any use of or reliance on the content of this site is entirely at your own risk.
This website may include historical or archived information, which by its nature may not reflect current conditions and is provided solely for reference purposes. We reserve the right to amend, modify, or remove content on this site at any time without prior notice; however, we are under no obligation to update any information. You acknowledge and agree that it is your responsibility to review this site periodically for any changes.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of the service without notice. We are not liable for any modification, price change, suspension, or discontinuance of the service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be offered exclusively through this website and may be available in limited quantities. Such items are subject to return or exchange strictly in accordance with our Return Policy.
We strive to present product images and colors as accurately as possible; however, we cannot guarantee that the display of colors on your device or monitor will be precise or fully reflect the actual product.
We reserve the right, at our discretion and without obligation, to restrict or refuse the sale of products or services to any individual, region, or jurisdiction, and to do so on a case-by-case basis. We may also impose limits on the quantities of any products or services offered.
All product descriptions, specifications, and pricing are subject to change at any time without prior notice. We further reserve the right to modify or discontinue any product or service at any time. Any offer made on this website is void where prohibited by applicable law.
We do not guarantee that any products, services, information, or other materials purchased or obtained through the Service will meet your personal expectations, nor do we warrant that any errors or interruptions in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to accept or decline any order placed with us at our sole discretion. We may impose limits on, modify, or cancel purchase quantities per customer, household, or order. Such limitations may apply to orders associated with the same customer account, payment method, or billing and/or shipping address.
If an order is modified or canceled, we may attempt to notify you using the contact details provided at the time of purchase, including email, billing address, or phone number. We further reserve the right to restrict or refuse orders that, in our reasonable judgment, appear to be placed for commercial resale, distribution, or similar purposes.
You agree to provide accurate, complete, and up-to-date information for all purchases and account registrations made through our website. You are responsible for promptly updating your account details, including your email address and payment information, to ensure successful transaction processing and effective communication.
For additional information regarding returns and exchanges, please refer to our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may grant you access to tools or services provided by third parties that we do not control, monitor, or manage.
You understand and agree that any such third-party tools are made available on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind, and without any endorsement by us. We disclaim all liability arising from or related to your use of any optional third-party tools.
Your use of any third-party tools accessed through this website is entirely at your own risk and discretion. It is your responsibility to review, understand, and accept the terms and conditions imposed by the applicable third-party providers before using such tools.
From time to time, we may introduce new services, features, tools, or resources through the website. Any such additions shall be governed by and subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, or services made available through our Service may originate from or incorporate materials provided by third parties.
Links on this website may redirect you to external websites that are operated by third parties and are not affiliated with us. We do not review, verify, or assume responsibility for the accuracy, content, or reliability of any third-party materials or websites, and we make no warranties regarding them. Accordingly, we shall not be liable for any third-party content, products, services, or websites.
We are not responsible for any loss, damage, or harm arising from or related to the purchase, use, or interaction with goods, services, resources, content, or transactions conducted through any third-party websites. Before engaging in any transaction, you are encouraged to carefully review and understand the applicable third-party terms, policies, and practices.
Any complaints, claims, inquiries, or concerns regarding third-party products or services should be directed solely to the relevant third-party provider.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit specific materials (such as contest entries), or if you voluntarily provide creative ideas, suggestions, proposals, plans, or other content by any means (including online submission, email, or postal mail) (collectively, “Submissions”), you agree that we may use such Submissions without limitation. This includes the right to edit, reproduce, publish, distribute, translate, and otherwise utilize the content in any medium and for any purpose, at any time, without restriction.
We are under no obligation to (i) treat any Submissions as confidential, (ii) provide compensation for any Submissions, or (iii) respond to any Submissions.
We reserve the right, but assume no obligation, to monitor, modify, or remove any content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that infringes upon intellectual property rights or violates these Terms of Service.
You represent and warrant that your Submissions do not infringe upon the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights. You further agree that your Submissions will not contain unlawful, defamatory, abusive, obscene, or malicious content, including viruses or other harmful code that could disrupt the operation of the Service or any related website.
You may not submit content using false or misleading contact information, impersonate any person or entity, or misrepresent the origin of any Submissions. You are solely responsible for the content you submit and its accuracy. We disclaim all responsibility and liability for any Submissions posted by you or by third parties.
SECTION 10 – PERSONAL INFORMATION
Any personal information you submit through our store is handled in accordance with our Privacy Policy. Please refer to our Privacy Policy for details on how your information is collected, used, and protected.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
From time to time, information provided on our website or through the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping fees, delivery times, or product availability. We reserve the right to correct any such errors or omissions and to modify, update, or remove information at any time without prior notice, including after an order has been placed. Where necessary, we may also cancel or refuse orders based on inaccurate information.
We are not obligated to update, revise, or clarify any information presented on the Service or any related website, including pricing details, except where required by applicable law. Any reference to an update or revision date should not be interpreted as confirmation that all information has been fully updated or amended.
SECTION 12 – PROHIBITED USES
In addition to any other restrictions set out in these Terms of Service, you agree not to use the website or its content for any prohibited purpose, including but not limited to the following:
- engaging in or promoting any unlawful activity;
- encouraging or soliciting others to commit illegal acts;
- violating any applicable international, national, regional, or local laws, regulations, or ordinances;
- infringing upon our intellectual property rights or the rights of any third party;
- harassing, abusing, threatening, defaming, intimidating, or discriminating against others based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
- providing false, misleading, or inaccurate information;
- uploading, transmitting, or distributing viruses, malware, or any other harmful code that may disrupt or interfere with the operation of the Service, related websites, other websites, or the Internet;
- collecting, tracking, or misusing the personal information of others without authorization;
- engaging in spamming, phishing, scraping, crawling, or any other form of unsolicited or automated data collection;
- using the Service for obscene, immoral, or offensive purposes; or
- attempting to interfere with, bypass, or compromise the security features of the Service, any related website, or any connected network.
We reserve the right to suspend or terminate your access to the Service or any related website if you engage in any prohibited use or violate these Terms of Service.
SECTION 13 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless FPLAM, together with its parent company, subsidiaries, affiliates, partners, directors, officers, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers, from and against any and all claims, demands, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, asserted by any third party arising out of or related to your breach of these Terms of Service or any documents incorporated herein by reference, your violation of any applicable law or regulation, or your infringement of the rights of any third party.
SECTION 14 – SEVERABILITY
If any provision of these Terms of Service is held to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law. Any portion deemed unenforceable shall be considered severed from these Terms of Service, and such determination shall not affect the validity, legality, or enforceability of the remaining provisions.
SECTION 15 – TERMINATION
All obligations and liabilities incurred by either party prior to the termination of these Terms of Service shall survive such termination and remain effective for all applicable purposes.
These Terms of Service shall remain in effect unless and until terminated by either you or FPLAM. You may terminate this agreement at any time by notifying us that you no longer wish to use our Services, or by discontinuing your use of this website.
FPLAM reserves the right, in its sole discretion, to terminate or suspend this agreement at any time without prior notice if we determine, or reasonably suspect, that you have violated any provision of these Terms of Service. In such event, you shall remain responsible for all outstanding amounts owed up to and including the effective date of termination, and we may deny you access to our Services, website, or any portion thereof.
SECTION 16 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted on this website or otherwise made available in connection with the Service, constitute the complete and exclusive agreement between you and us regarding your use of the Service. They supersede all prior or contemporaneous agreements, communications, or understandings, whether written or oral, including any previous versions of these Terms of Service.
Any ambiguities or uncertainties in the interpretation of these Terms of Service shall not be interpreted against the party responsible for drafting them.
SECTION 17 – CHANGES TO TERMS OF SERVICE
The most current version of these Terms of Service is always available on this page.
FPLAM reserves the right, at its sole discretion, to revise, update, or replace any portion of these Terms of Service at any time by posting the revised terms on our website. It is your responsibility to review these Terms periodically for any changes. Your continued use of or access to the website or the Service after any modifications are posted constitutes your acceptance of the updated Terms of Service.
SECTION 18 – SALES TAX
Applicable sales tax will be calculated and applied to your order in accordance with the laws and regulations of the jurisdiction to which the shipment is delivered.
SECTION 19 – LIABILITY WAIVER
To the fullest extent permitted by applicable law, neither FPLAM nor its suppliers shall be liable for any indirect, incidental, special, or consequential damages of any kind. This includes, without limitation, loss of profits or revenue, costs of replacement goods, loss or damage to products or services, or any damages arising from or related to your use of, or inability to use, this website or any products purchased through FPLAM.
This limitation also applies to damages resulting from the use of, or reliance upon, any information provided on the website, even if FPLAM or its suppliers have been advised of the possibility of such damages.
SECTION 20 – CUSTOMS CHARGES
For United States Customers
If you choose Standard Shipping, we typically select a shipping method where customs duties and import taxes are prepaid by FPLAM. In most cases, no additional charges are required upon delivery.
If you choose Expedited Shipping (air freight), customs duties or import taxes may be assessed by U.S. Customs. In such cases, FPLAM will bear these charges unless otherwise clearly stated at checkout.
For International Customers
For Standard Shipping to Canada, the United Kingdom, and most European Union countries, customs duties and applicable VAT are typically prepaid by FPLAM, allowing the shipment to be delivered without additional charges to the customer.
For larger orders or when using expedited shipping methods, customs authorities may impose duties, taxes, or VAT. Unless otherwise clearly stated on the product page or at checkout, these charges will be borne by FPLAM.
Please note that customs policies vary by country and shipping method. In rare cases where additional charges are required by local authorities, such situations will be clearly communicated before or at the time of delivery.
SECTION 21 – PROMOTIONS
Only one valid coupon code may be applied per order. Coupon codes cannot be combined and are applicable only to products that are not already included in an active promotion.
From time to time, we may offer promotional campaigns that include a complimentary gift or free lamp upon reaching a specified minimum order value. Such offers are limited to one free item per customer and are subject to availability and applicable promotional terms.
SECTION 22 – PRICING ERRORS
Despite our best efforts, pricing or other information displayed on the FPLAM website may occasionally contain errors due to human or technical factors. While we strive to prevent such occurrences, FPLAM cannot guarantee that all prices or information on the website will be free from inaccuracies.
If a pricing or product information error is identified prior to order fulfillment, we will notify you promptly. You will then have the option to proceed with the order at the corrected price or to cancel the order without obligation.
FPLAM endeavors to provide accurate and reliable information; however, we do not warrant the completeness, accuracy, or reliability of any content on the website. The website may contain errors or omissions relating to product descriptions, pricing, availability, or other details. We reserve the right to correct, update, or modify such information at any time, without prior notice.
Additionally, FPLAM reserves the right to cancel or refuse any order in the event of an error or omission relating to a product, including but not limited to incorrect pricing, whether resulting from typographical errors, inaccurate supplier information, or other causes.
SECTION 23 – CANCELLED ORDERS
Orders may be canceled within 24 hours of order confirmation.
Once an order has been processed or shipped, cancellation is no longer guaranteed. If your order has not yet shipped, please contact us as soon as possible and we will do our best to assist.
If an order cannot be canceled, customers may refer to our Return & Refund Policy for available return options.
SECTION 24 – European – U.S. Models
Voltage & Plug Standards
FPLAM is committed to delivering a high-quality and safe customer experience. All lighting fixtures are supplied with electrical specifications that comply with the voltage standards of the destination country.
We carefully match each order to the appropriate local voltage requirements. For example, fixtures shipped to North America are configured for 110–120V systems, while orders delivered to European Union countries and other applicable regions are supplied with 220–240V compatible fixtures. This ensures safe operation and full compliance with regional electrical standards.
Plugs & Adapters
In certain cases, light fixtures may be shipped with an EU-standard plug to regions outside the European Union due to manufacturing or logistical considerations. When this occurs, a suitable plug adapter will be included at no additional cost to ensure compatibility with local outlets.
SECTION 25 – CONTACT INFORMATION
Questions about these terms should be sent to us at [email protected]. or Call Us at +86 19502043191
